Contact Allisonville Water Restoration

What's safe to do before the crew shows up in Allisonville?

Work through these steps in order, starting with safety, and call as soon as the water stops spreading.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• For a leak at one fixture, close the small valve under the sink or behind the toilet. For anything bigger, use the main valve, which is usually in the basement near the meter.
• Older sewer lines can back up during heavy rain. If that's what you're seeing, keep everyone out of the water and stop using the plumbing until the crew arrives.
• If you have a sump pump, check whether it's running. A tripped breaker or an unplugged cord is worth a look, as long as you can reach it without wading in.
• After a hard freeze, check exterior walls and the garage for wet spots before you turn the water back on.
• Move rugs and electronics off the wet floor, and set squares of foil or plastic under furniture legs so the finish doesn't stain the carpet.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• Check your own policy before you decide whether to file. The Indiana Department of Insurance claim tips explain what to do before an adjuster visits.

What details help the crew show up ready in Allisonville?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• What started it, if you know, like a burst pipe or rain coming in.
• If the backup started during a storm, which points to the sewer line more than the plumbing inside.
• Whether the basement walls are wet or just the floor.
• Whether this happened overnight or in the last hour.
• The age of the house, if you know it. Homes in Allisonville date mostly from the 1940s to 1990s, and the decade tells the crew what kind of pipes to expect.
• Whether you were able to reach the breaker panel.
• Whether you've called your insurance company yet, and either answer is fine.

Answer what you can, and the crew will fill in the rest during the first visit.

What should you expect when the crew shows up in Allisonville?

First they confirm the water is off and the area is safe to work in. If the source is still a mystery, finding it comes before anything else.

Water usually reaches farther than the wet spot you can see. The crew traces it with meters and takes the damage photos that go into your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

Sewage backups add a cleaning and disinfecting step, and the crew will tell you which soaked materials can be cleaned and which have to come out.

The drying plan follows the readings. Equipment stays until the meters show the materials are dry, and the crew checks progress along the way.

What should the crew know about homes in Allisonville?

Allisonville has homes from the 1940s to 1990s, so the plumbing varies a lot from street to street. Tell us roughly when yours was built. Around Allisonville, ranch, split level, Dutch Colonial and two story homes are common. Basements are the norm in this area, so the crew checks the foundation walls and the sump pit on most calls. Older Indianapolis neighborhoods are served by combined sewers, which can back up into basements during heavy storms. If your house still has galvanized pipes, mention it on the call, since they tend to fail at the threaded joints. Mature trees near the house make root problems in old sewer lines more likely. If you're not sure about any of it, the crew will check when they arrive.

Does this page cover your part of Allisonville?

Calls from these Allisonville neighborhoods come to the same number:

• Ivy Hills · built mostly in the 1950s to 1960s, basements are common
• Devonshire · built mostly in the 1950s to 1970s, many with finished basements
• Brendonwood · built mostly in the 1950s to 1960s, basements are common
• Castleton · built mostly in the 1980s to 1990s, most with basements
• Glendale · built mostly in the 1950s to 1970s, basements are common
• Clearwater · basements are common

If you're just outside Allisonville, in Hazel Dell, Williams Creek, Devon, Plum Creek, Holliday Park, Cool Creek and Meridian Hills, this is still the number to call. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. You can read more about water damage restoration in Allisonville and basement flooding.

What questions come up before a call?